The National Privacy Commission (NPC) recently conducted an investigation into reports of unauthorized transactions on GCash, the leading mobile wallet app in the Philippines. After looking into the matter, NPC Commissioner Raymund Liboro said that there were no breaches in the security of the app and that it was not hacked.
Liboro also noted that the unauthorized transactions were likely due to "social engineering," which involves manipulating people into giving up confidential information or performing certain actions. He added that this type of attack is difficult to detect and prevent since it relies on human interaction.
In order to protect users from such attacks, Liboro advised them to be vigilant when using their accounts and to be wary of suspicious emails, messages, or calls. He also encouraged users to enable two-factor authentication on their accounts for added protection.
GCash has also taken steps to ensure the safety of its users by implementing additional security measures such as a one-time password system and SMS notifications for all transactions. The company also released an advisory reminding users to be careful when sharing personal information online and to always verify the source before doing so.
The NPC's investigation into the unauthorized transactions on GCash comes as a relief to many users who rely on the app for their daily transactions. It also serves as a reminder for everyone to be extra cautious when dealing with online services and to always take steps to protect their personal data.